Before your first recording
Obtain written consent - Ensure you have your client's written consent before recording any sessions (see here for asking consent)
Check your audio settings - Verify your computer's sound settings are properly configured with the correct input device selected
Starting a recording
Click "Record" in the top right of your screen when ready to begin
Review a summary of your previous session - If you've had previous sessions with this client on Tenor, we'll show you a session recap and suggested focus areas for the upcoming session to help with continuity
Select your audio input device - Tenor automatically detects available inputs, but you can choose which one to use
Set automatic end time (optional) - You can configure the recording to stop automatically after a certain duration
During the session
When recording begins, you'll see a digital notebook where you can take session notes. These notes are saved as your private notes for the session and complement the AI-generated summary.
Audio quality tips
For the best transcription quality and most detailed notes:
For virtual sessions
Do not use headphones - Like other browser recording services, Tenor currently doesn't support headphone use during recording
If you do use headphones - Only your voice will be recorded, not your client's. We can still generate notes from this, but the accuracy and detail will be significantly limited
Find a quiet environment - Minimize background noise for optimal audio quality
For in-person sessions
Position your device - Place your computer or phone between you and your client (while we do not yet have a phone app, you can use Tenor on mobile web)
Turn up input volume - Ensure your microphone input volume is set to the highest level in your "Sound" system settings for best results
