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How to delete a session or transcript

Learn how to delete a session or just a transcript in Tenor, and manage your global transcript deletion settings.

K
Written by Kaitlyn Melo
Updated over 2 months ago

How to Delete a Session or Transcript

You can delete either a full session or just the transcript—depending on what you’d like to remove. Here’s how it works:

  • Deleting a session removes all information related to that meeting with your client, including the transcript, notes, and insights.

  • Deleting a transcript only removes the transcript. The rest of the session—notes and any insights—will remain intact.

The steps are the same for both actions:

Steps to Delete

  1. Open the session: From your dashboard or client view, click into the session you’d like to manage.

  2. Click the settings icon: In the top-right corner of the session screen, click the settings gear icon.

  3. Choose what to delete

    • Select Delete Session to permanently remove the entire session and all associated data

    • Select Delete Transcript to remove only the transcript

  4. Confirm your choice

    A confirmation prompt will appear. Once confirmed, the deletion cannot be undone.

Managing Transcript Settings Globally

Prefer to delete transcripts automatically?

You can manage your global transcript preferences from your profile:

  • Click the Settings icon in the left-hand navigation bar

  • Navigate to your Profile Settings

  • Toggle “Automatically delete transcripts from all sessions” on or off, depending on your preference

You’re always in control. Whether you want to keep, delete, or automate transcript management, Tenor gives you flexible options that fit your workflow.

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